All Systems Operational

About This Site

Welcome to the WeTravel status page, the home for real-time information on system performance and security. Here, you will find live and historical data on system performance, both of the WeTravel system as well as payment partners.

If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
100.0 % uptime
Today
Online Booking Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
Payment processing Operational
Messaging Operational
Reporting Operational
Embed Service Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Partner Services Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe Checkout Operational
Airwallex Operational
90 days ago
100.0 % uptime
Today
WeTravel Cards Service Operational
Data Centers & Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS ? Operational
90 days ago
100.0 % uptime
Today
AWS route53resolver-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ecr-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS vpc-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
WeTravel Card Service
Resolved - This incident has been resolved.
Nov 20, 09:52 UTC
Identified - The use of all WeTravel Cards (plastic and/or virtual) is temporarily suspended. At this time, clients cannot create, top-up or use any WeTravel Card. All funds from active WeTravel cards have been moved to general account balances. We hope to shortly resume WeTravel Cards with a new payment processor; you can track live updates here. We sincerely apologize for any disruptions this suspension caused to your operations.
Dec 20, 15:35 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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