The earlier disruption affecting website access has now been resolved, and the site is fully operational; all services are functioning normally.

We experienced a brief issue where bookings were not displayed on participant dashboards. This was resolved within 20 minutes, and no bookings or payments were impacted, as this was a display-only issue.

Between 09:48 and 11:02 UTC, Bancontact — a widely used Belgian online payment method — experienced elevated error rates, which impacted some transactions. The issue originated with the payment method provider (external to WeTravel) and has now been resolved. Bancontact payments are operating normally again.