Identified - The use of all WeTravel Cards (plastic and/or virtual) is temporarily suspended. At this time, clients cannot create, top-up or use any WeTravel Card. All funds from active WeTravel cards have been moved to general account balances. We hope to shortly resume WeTravel Cards with a new payment processor; you can track live updates here. We sincerely apologize for any disruptions this suspension caused to your operations.
Dec 20, 2023 - 15:35 UTC

About This Site

Welcome to the WeTravel status page, the home for real-time information on system performance and security. Here, you will find live and historical data on system performance, both of the WeTravel system as well as payment partners.

If there are any interruptions in service, a note will be posted here.

Platform Operational
90 days ago
100.0 % uptime
Today
Online Booking Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
Payment processing Operational
Messaging Operational
Reporting Operational
Embed Service Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Partner Services Partial Outage
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe Checkout Operational
Airwallex Operational
90 days ago
100.0 % uptime
Today
WeTravel Cards Service Partial Outage
Data Centers & Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS ? Operational
90 days ago
100.0 % uptime
Today
AWS route53resolver-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ecr-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS vpc-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 22, 2024

No incidents reported today.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.