Between 13:11 and 22:19 UTC on 25 August, some travelers were unable to complete a booking when submitting the questions on an organizer's checkout form. The cause was a validation change that rejected certain valid answers. The change was reverted, and confirmed bookings are completing normally again.
If you attempted a booking during this window and it did not go through, please try again, or contact support, and we will help you complete it.
Resolved
Between 13:11 and 22:19 UTC on 25 August, some travelers were unable to complete a booking when submitting the questions on an organizer's checkout form. The cause was a validation change that rejected certain valid answers. The change was reverted, and confirmed bookings are completing normally again.
If you attempted a booking during this window and it did not go through, please try again, or contact support, and we will help you complete it.
Investigating
Some travelers may be unable to complete a booking when submitting the questions on an organizer's checkout form. We have identified the cause and are working on a fix.