The issue affecting currency conversion, wire payouts, and new wire transfer accounts with our payment partner has been resolved, and these services are now operating normally. You can resume using these features as usual - thank you for your patience while we worked with our partner to restore the functionality.
Resolved
The issue affecting currency conversion, wire payouts, and new wire transfer accounts with our payment partner has been resolved, and these services are now operating normally. You can resume using these features as usual - thank you for your patience while we worked with our partner to restore the functionality.
Investigating
We're currently investigating an issue with one of our payment partners affecting currency conversion, wire payouts, and new wire transfer accounts. You might see an error when converting a wallet balance, submitting a wire, or adding a new wire transfer account. We're working to resolve this as quickly as possible and will post updates here as we learn more.