WeTravel Card Service
Incident Report for WeTravel System
Resolved
This incident has been resolved.
Posted Nov 20, 2024 - 09:52 UTC
Identified
The use of all WeTravel Cards (plastic and/or virtual) is temporarily suspended. At this time, clients cannot create, top-up or use any WeTravel Card. All funds from active WeTravel cards have been moved to general account balances. We hope to shortly resume WeTravel Cards with a new payment processor; you can track live updates here. We sincerely apologize for any disruptions this suspension caused to your operations.
Posted Dec 20, 2023 - 15:35 UTC
This incident affected: Partner Services (WeTravel Cards Service).
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