WeTravel Card Service

Incident Report for WeTravel System

Identified

The use of all WeTravel Cards (plastic and/or virtual) is temporarily suspended. At this time, clients cannot create, top-up or use any WeTravel Card. All funds from active WeTravel cards have been moved to general account balances. We hope to shortly resume WeTravel Cards with a new payment processor; you can track live updates here. We sincerely apologize for any disruptions this suspension caused to your operations.

Posted Dec 20, 2023 - 15:35 UTC

This incident affects: Partner Services (WeTravel Cards Service).